FlyLili - Travel Compliance Hub: Policies & Guidelines

Travel Conditions

CHAPTER XI. BAGGAGE

11.1. CHECKED-IN BAGGAGE

Each passenger is entitled to a maximum of 3 (three) pieces of checked baggage with maximum dimensions of 100 cm x 80 cm x 30 cm (length x width x height) and a maximum weight of 23 kg per piece. Passengers may purchase this service either online or directly from the airport. Each piece of baggage will be charged based on the time of purchase, the travel period and the chosen route. For more details, please refer to the Fees and Taxes Section on the Airline's official website.

The weight of the checked baggage cannot be accumulated between 2 (two) or more passengers.

If the passenger shows up at the airport with checked baggage that does not fall within the number, dimensions and/or weight specified above, the passenger shall be obliged to pay an excess baggage fee. In any case, the maximum weight of 1 (one) piece of checked baggage cannot exceed 32 kg. For more details, please refer to the Fees and Taxes Section on the Airline's official website.

When the passenger hands over the checked baggage at the check-in counter, the baggage shall be given an Identification Tag and shall be taken into the custody of FlyLili to be transported to its destination. FlyLili recommends that passengers write their name, address, and telephone number where they can be contacted on the baggage. Checked baggage will be transported on the same aircraft as the passenger, and if this is not possible for reasons beyond the control of the Airline, FlyLili shall undertake all commercially reasonable efforts to transport the checked baggage to the destination indicated on the travel ticket in the shortest time possible.

Infants up to 2 (two) years of age are allowed 1 (one) piece of checked baggage free of charge, with a maximum weight of 23 kg. When checking-in a stroller, consisting of one or more parts, for an infant, such stroller shall be deemed as checked baggage, and any other baggage checked for the infant will be charged in accordance with the present Travel Conditions.

Passengers travelling with children between the ages of 2 (two) and 5 (five) years are entitled to bring one stroller per child free of charge.

11.2. ITEMS NOT ALLOWED IN THE BAGGAGE

It is forbidden to include in the baggage any items that could jeopardize the safety of the flight, the aircraft, or the passengers, such as those listed in the International Civil Aviation Organization’s (ICAO) Technical Instructions for the Safe Transport of Dangerous Goods by Air issued by the, the International Air Transport Association (IATA) regulations, the air carrier’s regulations (further details are available on request), as well as items prohibited for transport under the laws, rules, orders in force of any state in/from which the passenger travels, such as:

Radioactive materials;
Weapons and firearms, lethal or non-lethal ammunition, other than those used for hunting or sport. Exceptions to this rule are: knives, swords, daggers, and similar items, which may only be carried as checked baggage in accordance with the present Travel Conditions. Such items must be declared at check-in.
Tools and other objects for cutting/drilling/blunting, which may only be carried as checked baggage in accordance with the present Travel Conditions. Such items must be declared at check-in.
Money, jewelry, precious metals, keys, photo/video cameras, laptops, personal electronic devices, important papers, documents, passports, or other identification documents, medicines or other items that may be required immediately are not permitted in the passenger’s checked-in baggage.

Failure to comply with such recommendations exempts the air carrier from any liability in respect of loss, deterioration or destruction of the above items which may occur during handling or transport.

11.3. BAGGAGE WITH DECLARED VALUE

FlyLili does not accept declared value baggage.

11.4. COLLECTING AND DELIVERING THE BAGGAGE

It is the passenger’s responsibility to collect their baggage upon arrival at the destination airport indicated on the travel ticket.

In accordance with Article 2.5 of these Travel Conditions, FlyLili does not guarantee connections with other flights or other means of transport. Therefore, FlyLili is not responsible for the transfer of the passenger’s baggage to other airlines, the passenger being responsible for collecting the baggage from the conveyor belt and registering the baggage for the next flight.

If the baggage is not collected by the passenger from the conveyor belt, it will be held in the custody of the airline for a period of 30 (thirty) calendar days from the time it was first registered, against payment of a deposit. If the baggage stored in accordance with the above-mentioned provisions contains spoiled perishable goods (food, beverages), FlyLili reserves the right to remove such contents of the baggage, without compensating the passenger for this action. If the baggage is not claimed within 30 (thirty) calendar days from the time it was deposited, FlyLili may dispose of it without assuming any liability towards the passenger.

The right to collect the baggage belongs to its owner or legal representative who can present the baggage tag.

11.5. CARRY-ON BAGGAGE

Each passenger is entitled to only 1 (one) small carry-on baggage with maximum dimensions of 40 cm x 30 cm x 20 cm (length x width x height) and a maximum weight of 6 (six) kg, free of charge.

Depending on the fare base or travel class of the booked travel ticket, an additional carry-on baggage (i.e. a second piece of carry-on baggage) with maximum dimensions of 55 cm x 40 cm x 20 cm (length x width x height) and a maximum weight of 10 (ten) kg may also be transported, free of charge, in the cabin. The total dimensions of each piece of carry-on baggage include all its parts (wheels, handles, external pockets, etc.).

All other personal items (a purse or bag) and electronic devices (camera, tablet, laptop, etc.) must be included in this carry-on baggage.

In addition, each passenger may travel with products purchased in the airport duty free shops, packed and sealed in duty free bags.

Infants are not allowed a free of charge carry-on baggage, however they may benefit from the advantages provided in Article 11.1. above.

If a passenger arrives at the boarding gate with a piece of carry-on baggage that does not comply with the dimensions or weight specifications mentioned in the present Article or with an additional carry-on bag, the passenger will be required to pay an extra baggage fee. For more details, please refer to the Fees and Taxes Section on the Airline's official website. Such baggage will be processed as an emergency and shall be tagged with a Limited Release Tag and transported as checked baggage. Upon relocating the non-suitable carry-on baggage to the hold of the aircraft, the passenger is required to remove and take into the cabin of the aircraft all personal items of strict and urgent necessity (e.g. documents, money, medicines, fragile or valuable items, etc.), as well as the items prohibited in checked baggage (e.g. lighters, lithium-ion batteries, etc.).

In accordance with the Travel Conditions, all passengers are required to weigh and size their carry-on baggage in the cabin bag sizers (devices for dimensional verification) available both at the check-in counter and at the boarding gate, prior to check-in / boarding to ensure that it fully complies with the size and weight requirements (including handles, wheels, and any protrusions). The airport check-in/boarding staff are entitled to inspect the passengers' baggage to ensure that it fully complies with these Travel Conditions.

If the storage space in the cabin of the aircraft is exceeded, for reasons of flight safety, the air carrier may require that any carry-on baggage be tagged and loaded free of charge into the hold of the aircraft. The baggage will be returned to the passenger at the destination indicated on the travel ticket. Upon relocating the cabin space exceeding carry-on to the hold, the passenger is required to remove and take into the cabin of the aircraft all personal items of strict and urgent necessity (e.g. documents, money, medicines, fragile or valuable items, etc.), as well as the items prohibited as checked baggage (e.g. lighters, lithium-ion batteries, etc.).

The Airline reserves the right to refuse carriage of any carry-on baggage that does not comply with the provisions of Article 11.4. The Airline reserves the right to refuse carriage of passengers not complying with these Travel Conditions regarding carry-on baggage and of passengers who do not accept to have the carry-on baggage carried into the hold of the aircraft for flight safety reasons.

FlyLili will not be held liable for any damage incurred by the passengers due to its refusal to comply with these conditions of the carriage.

11.6. SECURITY MEASURES FOR CABIN BAGGAGE

For flight safety and security reasons and in accordance with national security regulations, FlyLili has adopted restrictions and requirements for the carriage of liquids, gels and aerosols in the carry-on baggage. These restrictions are in place in order to prevent possible terrorist acts in civil aviation involving liquid explosives.

As such, the following products shall be considered liquids:

Water and other drinks, soups, and syrups.
Perfumes.
Mascaras, sprays, creams, lotions, oils, gels (including hair and shower gels) pastes (including toothpaste);
Contents of pressurized containers, including shaving foam, other foams, and deodorants.
Other articles of similar consistency.

The passenger shall be required to use the following method of packaging:

Liquid, gel or aerosol shall be packaged in individual containers not exceeding 100 ml each.
Such containers shall be packed in a transparent re-sealable or zip-lock plastic bag with the maximum dimensions of 20 cm x 20 cm (length x height) and shall not total more than 1 (one) liter.
The plastic bag shall be sealed and presented separately from all other baggage at the security check.
Only 1 (one) plastic bag per passenger shall be allowed.

Exceptions:

Liquids, gels, and aerosols purchased in duty-free shops may be carried in security restricted areas in a transparent plastic bag which must remain sealed until the destination is reached. The plastic bag, sealed in a duty-free shop, must be accompanied by a receipt for the product purchased, bearing only the date of travel.
Baby food in liquid or pap form and milk in appropriate quantities depending on the length of the flight.
Carriage of medicines in liquid, gel, or aerosol form, to be used only with a medical certificate issued by a competent medical institution or authorized pharmacy.
Carriage of medical preparations such as insulin, plasma, etc., only if the passenger is in possession of a certificate issued by a bona fide medical practitioner.

11.7. SPECIAL TYPES OF BAGGAGE

11.7.1. CABIN SEAT BAGGAGE

Passengers wishing to carry extremely fragile, expensive and/or bulky items (exceeding the maximum weight and dimensions for carry-on baggage) must make prior arrangements with the Airline. For this purpose, the Airline shall offer additional seats, adjacent to the passenger’s seat, and each such seat shall be charged in accordance with the Fees and Taxes Section found on the Airline’s official website.

Such baggage may include:

Musical instruments.
Works of art.
Electronic equipment.
Diplomatic baggage.
Valuable baggage; and
Other (fragile, not suitable for loading in the hold, etc.).

Baggage carried on an extra seat must comply with these restrictions:

It is properly packed so that its outer surfaces do not have sharp/cutting projections.
It is fastened with the seat belt throughout the flight.
Weighs a maximum of 40 kg; and
Observes the maximum dimensions of:

Aircraft type	Baggage position	Cabin Seat Baggage maximum dimensions
A319	Placed between two seats	43 x 35 x 23 cm (width x length x height)
A319	Placed on seat	43 x 50 x 27 cm (width x length x height)

Passengers travelling with cabin seat baggage are not permitted to sit in the emergency row, regular exit row or aisle seat in the cabin.

Please note that the passenger will have to carry its own cabin seat baggage aboard the aircraft, without using a baggage cart on board the aircraft, without damaging the interior of the aircraft and without disturbing the other passengers.

11.7.2. TRANSPORT OF MUSICAL INSTRUMENTS

Musical instruments can be transported on FlyLili flights as passenger’s baggage as follows:

Carry-on baggage: Small musical instruments may be carried as carry-on baggage in substitution for any checked baggage, provided that the number, size and weight of such instruments does not exceed the free baggage allowance for the applicable booking. Musical instruments must be carried in a protective case.
Cabin Seat baggage: Instruments such as violoncellos, drums, guitars, harps, violins, amplifiers/loudspeakers used with musical instruments, etc. will be accepted for carriage in the passenger cabin on an additional seat.
Checked baggage: Musical instruments may be carried as checked baggage, in which case the rules for checked baggage allowance will apply, depending on the booking made, about the number/weight/size of the pieces of baggage. The instrument must be packed in a hard, undamaged protective case. FlyLili will not be liable for any damage resulting from inadequate packaging. If the instrument and its case exceed the checked baggage allowance, standard excess baggage fees will apply. For more details, please refer to the Fees and Taxes Section on the Airline's official website.

11.7.3. TRANSPORT OF BICYCLES

FlyLili accepts the carriage of bicycles as checked baggage, for a fee. For more details, please refer to the Fees and Taxes Section on the Airline's official website. FlyLili reserves the right to charge an additional fee for each bicycle accepted at the check-in desk. For more details, please refer to the Fees and Taxes Section on the Airline's official website.

The handlebars of all bicycles must be turned and secured along the frame, the pedals removed, the tires deflated and the whole ensemble packed in a protective bag.

FlyLili does not accept the transport of electric bicycles or any other sports equipment that uses a lithium battery.

11.7.4. TRANSPORT OF SPORTS EQUIPMENT

FlyLili accepts the carriage of golfing, skiing, waterskiing, surfing, windsurfing, fishing, scuba diving, bowling equipment and any other type of sports equipment, for a fee. For more details, please refer to the Fees and Taxes Section on the Airline's official website. FlyLili reserves the right to charge an additional fee for each piece of sports equipment accepted at the check-in desk. For more details, please refer to the Fees and Taxes Section on the Airline's official website.

The carriage of this type of sports equipment requires packaging in the appropriate cover for air transport and must not exceed the weight allowed for checked baggage (i.e. 23 kg).

11.7.5. TRANSPORT OF PORTABLE ELECTRONIC DEVICES

Portable Electronic Devices (PEDs) that contain lithium batteries, such as laptops, mobile phones, tablets, electronic cigarettes and/or any other electronic devices intended for smoking, watches or spare lithium batteries must be carried as carry-on baggage in the passenger cabin, to allow the crew to react quickly in the event of an incident involving such a device.

Portable Electronic Devices will be transported in the passenger cabin whenever possible. In exceptional cases where Portable Electronic Devices cannot be transported in the passenger cabin due to their size, they must be transported in the checked baggage, provided that the passenger meets the following conditions:

The portable electronic device must be completely switched off and effectively protected against accidental turn on. For the air carrier to ensure that the device is not powered during air transport, any application, alarm, or preset configuration that can turn it on must be disabled.
The battery of the portable electronic device must be removed so that it can be transported in accordance with the flight safety rules. Thus, a portable electronic device with batteries that cannot be removed will not be accepted for flight, either as carry-on baggage or as checked baggage.
The portable electronic device must be protected against the risk of accidental damage by placing it in a suitable package or housing or by placing it in a rigid bag protected by adequate cushioning (e.g. clothing).
Portable electronic devices must not be carried in the same baggage with other flammable materials (e.g. perfumes, aerosols, etc.).

For flight safety and security reasons, FlyLili may prohibit or restrict the use of electronic devices such as mobile phones, laptops, tablets, mobile recorders, portable radios, CD players, game consoles or transmission/reception devices, including remote-controlled toys and any other such devices, on board aircraft.

11.7.6. TRANSPORT OF LIVE ANIMALS

FlyLili accepts the carriage of small live animals (dogs and cats only) on board the aircraft. Such animals must be at least 3 (three) months old, vaccinated, clean, odorless, weaned, not pregnant, in special cages with maximum dimensions of 55 cm x 40 cm x 20 cm (length x width x height) and a total weight (animal and cage) of maximum 8 (eight) kg. For flights to Germany, pets must be at least 15 weeks old. The animal's cage must be provided by the passenger and must meet the requirements of size, weight, strength, protection of the animal, persons, and surrounding objects. The owner is responsible for transporting the cage under the seat in front. The owner will be assigned a window seat, except for emergency exit seats. No more than 5 (five) animals are allowed on board the aircraft at the same time. Carriage is subject to a fee per animal, per flight segment, purchased on the Airline’s official website or at the airport during check-in. For more details, please refer to the Fees and Taxes Section on the Airline’s official website.

Transportation of several animals sharing one cage is allowed if they are very young (between 3 and 6 months), of the same species and the same age, and are ensured decent comfort (to be able to stand without tilting their heads and to lie down simultaneously without being forced to touch each other), within the permitted weight and dimensions. In this case, carriage is subject to a fee per cage, per flight segment, which can be purchased on the Airline’s official website or at the airport during check-in. For more details, please refer to the Fees and Taxes Section on the Airline’s official website.

Passengers travelling with infants also cannot travel with an animal in the cabin.

Passengers who intend to travel with their animals in the cabin are required to report to the check-in desk at the airport at least 2 (two) hours before departure, with the documents mentioned below to carry out the necessary formalities necessary for travelling with animals. The passengers must report to the check-in desk even if they have checked-in online and/or do not have any baggage to register.

Only one animal cage per passenger is allowed in the cabin. An additional animal, in a cage with the above-mentioned dimensions, can be embarked in the cabin only if an additional seat is purchased, in accordance with Article 11.4.3.

FlyLili does not allow transport of live animals in the hold of the aircraft.

To travel with a pet in a European state, live animals must meet the following requirements:

have a microchip implanted under the skin.
have a health certificate.
have a valid rabies vaccine.
have a passport for animals, issued by the veterinarian.

Passengers travelling with an animal in the cabin will be seated in a window seat, excluding the first row, so as not to cause discomfort to other passengers. If there are more animals on board, FlyLili reserves the right to separate the passengers and seat them at least 10 (ten) rows apart to avoid any noisy interaction between the animals.

If the pet cage does not meet the size and weight requirements set out above, FlyLili reserves the right to refuse boarding the animal in question, the air carrier being released from all liability.

11.7.7. TRANSPORT OF HUMAN REMAINS

The transport of human remains is permitted only in ash urns, subject to the following conditions:

The transport of human remains in an urn may be carried out either as checked baggage, in accordance with the provisions of art. 11.1.1 or as a carry-on baggage, in accordance with the provisions of art. 11.4.1, or by cargo service.
The packaging must be leak-proof and completely discreet throughout the journey and be made of a material that can be x-rayed (i.e. not lead or titanium).

The passenger carrying human remains in an urn shall be in possession of all documents required by the competent authorities at the points of departure, transit, and destination.

FlyLili is not responsible for the conditions of acceptance of urns containing human ashes by other airlines that may operate connecting flights.

11.7.8. TRANSPORT OF WEAPONS AND AMMUNITION

FlyLili does not transport weapons and ammunition under any circumstance.

General terms of use
- General
  
  Welcome to the Fly LILI SRL website, operated by FlyLili. By accessing or using our website, www.flylili.com, you agree to be bound by the following terms and conditions. If you do not agree to these terms and conditions, please refrain from using our website.
- Data Protection
  
  Any personal information you provide to us when using this website will be handled in accordance with our Privacy Policy. Details about cookies and their use on this website can be found on our Cookies page.
- Proprietary Rights
  
  All trademark rights, copyrights, database rights, and other intellectual property rights related to the contents of the FlyLili website are either owned directly by us or by our licensors. You may not copy, modify, distribute, use, or reproduce any part of our website without prior written consent from FlyLili.
- Permissible Use
  
  Our website is provided solely for the purpose of checking the availability of services, making reservations, using online check-in, or transacting other business with us or other suppliers. You must only use the website in accordance with these terms and conditions and for legally permitted purposes.
  You are responsible for maintaining the confidentiality of your website access information and booking data.
- Prohibited Actions
  
  You must not: Infringe on the proprietary rights of others.
  Use any devices, mechanisms, or software that could interfere with our website's operation.
  Take actions that could overload our website's infrastructure. Reproduce information from our website for commercial purposes without authorization.
  Make unauthorized, false, or fraudulent bookings.
  We reserve the right to cancel your booking or deny you access to our website if you violate these terms and conditions.
- Changes to the Website
  
  We reserve the right to make improvements or modifications to our website without notice. We may also modify these terms and conditions at any time, with such modifications becoming effective immediately upon posting on our website.
- Links to Other Websites
  
  Our website may contain links to other websites not operated by FlyLili. We do not endorse these websites and are not responsible for their content. Your use of such websites is at your own risk. You may only link to our website with our express written permission. We reserve the right to withdraw permission for any link that we deem inappropriate or controversial.
- Legal Disclaimer
  
  FlyLili accepts no liability for any losses or damage arising from the use of this website, including loss of profit, whether based on breach of contract, negligence, or otherwise, even if advised of the possibility of such damage.
Passenger’s rights
- Passenger Rights: What You Need to Know
  
  We understand that travel disruptions can be frustrating. That's why we want to ensure you're aware of your rights under EU Regulation (EC) No 261/2004.
  Here's what you need to know in case you will encounter travel disruption:
- Flight Cancellations
  
  If your flight with FlyLili is cancelled, rest assured you have options. You're entitled to either a refund of your ticket or an alternative flight to your destination. For further assistance or confirmation regarding your rights, don't hesitate to reach out to our dedicated support team. You can easily access our contact page on our website to get in touch.
- Significant Delays
  
  We strive to keep your travel experience smooth, but in case of significant delays, we've got you covered. If your flight is delayed for more than three hours, depending on the distance of your journey, you may be entitled to compensation. Remember, our support team is here to assist you with any queries or concerns you may have about your rights as a passenger.
- Denied Boarding
  
  We know how inconvenient it can be to be denied boarding, especially if you have a confirmed reservation. If this happens, we will provide you with care and assistance, as well as offer you compensation or alternative travel arrangements. Feel free to contact us for further clarification or support regarding your situation.
- Compensation
  
  Compensation amounts vary based on the distance of your flight and the length of the delay. We're committed to ensuring you receive fair treatment, so if you have any questions about compensation eligibility, don't hesitate to get in touch with us.
  
  Compensation amounts vary based on the distance of the flight:
  Up to 1,500 km: €250
  Between 1,500 and 3,500 km, and flights over 1,500 km within Europe: €400
  Over 3,500 km: €600.
- Other Rights
  
  In addition to compensation, you may be entitled to additional rights such as care from the airline and reimbursement for certain expenses incurred during the delay.
  
  Keep in mind that if you're offered an alternative flight with a delay of:
  Up to 2 hours (for flights up to 1,500 km)
  Up to 3 hours (for flights between 1,500 and 3,500 km)
  Up to 4 hours (for flights over 3,500 km),
  
  Your compensation is reduced by 50%.
  However, compensation is not applicable in certain cases, such as if you're informed of the cancellation at least 14 days before departure, or if the cancellation is due to extraordinary circumstances beyond our control.
  
  You're not entitled to compensation if the cancellation is due to extraordinary circumstances or if you're informed of the cancellation with sufficient notice and offered reasonable alternatives.
  
  Extraordinary circumstances include events like political instability, severe weather conditions, security risks, or unexpected safety issues.
- Remember
  
  Remember, at FlyLili, we're committed to ensuring your travel experience is as smooth as possible. If you have any questions or concerns about your rights as a passenger, don't hesitate to reach out to us. Our dedicated support team is here to help you every step of the way.
  
  You can find and check all your rights accessing the links below: EU Regulation on air passenger rights:
  Regulation - 261/2004 - EN - Flight Compensation
  EU Regulation on air carrier liability in respect of the carriage of passengers and their baggage:
  Regulation - 889/2002 - EN - EUR-Lex
  EU Regulation on common rules for the operation of air services:
  Regulation - 1008/2008 - EN - EUR-Lex
  European Commission Interpretative Guidelines on air passenger rights:
  EUR-Lex - 52016XC0615(01) - EN - EUR-Lex
Privacy Policy
- Introduction
  
  FlyLili ("we" or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website www.flylili.com and use our services. By accessing or using our website, you agree to the terms of this Privacy Policy.
- Information We Collect
  
  Personal Information: When you make a reservation, use online check-in, log-in, check flight status, or contact us, we may collect personal information such as your name, contact details, payment information, and travel preferences.
  Usage Information: We may collect information about your interaction with our website, including your IP address, browser type, pages visited, and time spent on our site.
  Cookies: We use cookies to improve your browsing experience, personalize content, and show targeted ads on social media platforms and Google. For more information about cookies and how to manage them, please refer to our Cookie Policy.
- How We Use Your Information
  
  We may use your information for the following purposes:
  Providing and managing our services, including processing reservations and payments.
  Communicating with you about your bookings, updates on your flights, and promotional offers.
  Analyzing website usage to improve our services and tailor content to your preferences.
  Complying with legal obligations and protecting our rights and property.
- Sharing Your Information
  
  We may share your personal information with third parties, including:
  Our payment processing partner, the bank, for processing payments.
  Service providers who assist us in operating our website and providing services to you.
  Advertising partners for displaying targeted ads on social media platforms and Google.
  At the request of accredited authorities.
- Data Security
  
  We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
- Your Rights
  
  You have the right to:
  Access, correct, or delete your personal information.
  Object to the processing of your personal data.
  Withdraw your consent for receiving marketing communications.
  Lodge a complaint with the relevant data protection authority.
- Changes to this Privacy Policy
  
  We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the revised Privacy Policy on our website with a new effective date.
- Contact Us
  
  If you have any questions or concerns about our Privacy Policy or data practices, please contact us at dpo@flylili.com.
Cookies Policy
- General
  
  Our website www.flylili.com uses cookies to enhance your browsing experience and provide personalized content and advertisements. By continuing to use our website, you consent to the use of cookies in accordance with this Cookie Policy.
- What are Cookies?
  
  Cookies are small text files stored on your device when you visit a website. They help us improve your user experience by remembering your preferences and enhancing website functionality.
- Types of Cookies We Use
  
  Essential Cookies: These cookies are necessary for the operation of our website and enable core functionality such as page navigation and access to secure areas.
  Analytical Cookies: These cookies help us analyze website traffic and track user behavior to improve our services and website performance.
  Advertising Cookies: We use advertising cookies to display targeted ads on social media platforms and Google based on your interests and browsing behavior.
- Managing Cookies
  
  You can control and manage cookies in your browser settings. However, please note that blocking certain cookies may impact your user experience and prevent you from accessing certain features of our website.
- Third-Party Cookies
  
  Third-party cookies may be set on our website by external service providers, including social media platforms and advertising networks. These cookies are subject to the respective privacy policies of the third parties.
- Consent
  
  By using our website, you consent to the use of cookies as described in this Cookie Policy. If you do not wish to accept cookies, you may adjust your browser settings accordingly or refrain from using our website.
- Changes to this Cookie Policy
  
  We may update or modify this Cookie Policy from time to time. Any changes will be posted on our website with a new effective date. Your continued use of our website after the posting of changes constitutes acceptance of those changes.
- Contact Us
  
  If you have any questions or concerns about our Cookie Policy or cookie practices, please contact us at contact@flylili.com.

EU security rules for liquids

Please adhere to the following guidelines for carrying liquids in your hand luggage.

Prohibited Articles in Your Hand Baggage

Be aware that these articles are strictly forbidden onboard our aircraft.

Prohibited Articles in Your Hold Baggage

Follow these guidelines for organizing your hold baggage.

Travel Compliance Hub Policies & Guidelines

2.1 GENERAL CONDITIONS

2.2. RIGHT OF PRECEDENCE

2.3. DISTRIBUTION CHANNELS

2.4. CHARTER / CODE-SHARE OPERATIONS

2.5. CONNECTING FLIGHTS

3.1. FARES

3.2. TAXES

3.2.1. MANDATORY TAXES

3.2.2. ADDITIONAL TAXES

3.3. TRAVEL CLASSES

3.4. PAYMENT AND CURRENCY

3.4.1. CARD PAYMENT

4.1. GENERAL PROVISION REGARDING THE TRAVEL TICKETS

4.2. BOOKING PROCESS

4.3. TRAVEL TICKET CHANGES

4.4. SEAT ASSIGNMENT

5.1. CHECK-IN FORMALITIES

5.2 AIRPORT CHECK-IN

5.3. ONLINE CHECK-IN

6.1. BOARDING FORMALITIES

6.2. AIRPORT CUSTOMS AND SECURITY CHECKS

6.3. REQUIRED TRAVEL DOCUMENTS

6.4. REFUSAL OF ENTRY IN THE DESTINATION COUNTRY

6.5. FINES, PENALTIES AND DETENTION COSTS

6.6. EMERGENCY FLIGHT INTERRUPTION

7.1. DENIED BOARDING FOR REASONS NOT ATTRIBUTABLE TO THE AIR CARRIER

7.2. DENIED BOARDING FOR REASONS ATTRIBUTABLE TO THE AIR CARRIER

8.1. FLIGHT SCHEDULE

8.2. FLIGHT MODIFICATION, DELAY AND/OR CANCELLATION FOR REASONS ATTRIBUTABLE TO THE AIR CARRIER

8.3. FLIGHT CANCELLATION FOR REASONS NOT ATTRIBUTABLE TO THE AIR CARRIER

9.1. GENERAL INFORMATION

9.2. CREDIT / VOUCHER / EMD

10.1. GENERAL INFORMATION

10.2 UNACCOMPANIED MINORS

10.3. DISABLED PASSENGERS AND PASSENGERS WITH REDUCED MOBILITY

10.4. SPECIAL CONDITIONS FOR PREGNANCY

10.5. SPECIAL CONDITIONS FOR INFANTS

11.1. CHECKED-IN BAGGAGE

11.2. ITEMS NOT ALLOWED IN THE BAGGAGE

11.3. BAGGAGE WITH DECLARED VALUE

11.4. COLLECTING AND DELIVERING THE BAGGAGE

11.5. CARRY-ON BAGGAGE

11.6. SECURITY MEASURES FOR CABIN BAGGAGE

11.7. SPECIAL TYPES OF BAGGAGE

11.7.1. CABIN SEAT BAGGAGE

11.7.2. TRANSPORT OF MUSICAL INSTRUMENTS

11.7.3. TRANSPORT OF BICYCLES

11.7.4. TRANSPORT OF SPORTS EQUIPMENT

11.7.5. TRANSPORT OF PORTABLE ELECTRONIC DEVICES

11.7.6. TRANSPORT OF LIVE ANIMALS

11.7.7. TRANSPORT OF HUMAN REMAINS

11.7.8. TRANSPORT OF WEAPONS AND AMMUNITION

12.1. GENERAL CONDITIONS OF LIABILITY

12.2. LIABILITY FOR CARRY-ON BAGGAGE

12.3. LIABILITY FOR CHECKED-IN BAGGAGE

12.4. LIABILITY IN CASE OF ACCIDENTS

12.5. LIABILITY IN CASE OF DELAYS, CANCELLATION AND DENIED BOARDING

12.6. EXEMPTION FROM LIABILITY

14.1. GENERAL INFORMATION

14.2. CLAIMS FOR DELAY, LOSS OR DAMAGE OF BAGGAGE

14.3. CLAIMS FOR COMPENSATION UNDER REGULATION (EC) NO. 261/2004

14.4. PASSENGER’S INFORMATION AND COMPETENT AUTORITY

14.5. LIMITATION PERIOD

15.1. LOCK FARE

15.2. PRIORITY BOARDING

15.3. ORGANIZED TRANSPORT

18.1. INTERPRETATION

18.2. VALIDITY OF THE PROVISIONS

18.3. CHANGE OF THE TRAVEL CONDITIONS

18.4. CHOICE OF LAW AND JURISDICTION

18.5. AIR CARRIER INFORMATION

EU security rules for liquids

Prohibited Articles in Your Hand Baggage

Prohibited Articles in Your Hold Baggage

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